Two Chairs is building a new kind of mental health system based on the idea that the status quo isn’t good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we’ll raise the bar for the entire industry.

One of our company values is "Embrace Differences," and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply, even if they don't think they meet some expectations of the role.

About the role:

We are seeking a Manager of Clinical Care who is moved by our vision and mission and can adapt quickly to a rapidly evolving company. You will play an integral role in building the company by leading a clinical team and will report directly to a Senior Manager, Clinical Care. We see our Managers as champions of our mission to provide exceptional care to our clients, continuously improve professional practice, and build a diverse and collaborative clinical community. You will lead a team of up to 16 independently licensed mental health therapists, manage strategic projects, support interviewing clinicians, and maintain a small caseload of ongoing clients.

• Location: San Francisco (300 Montgomery St., 94104)
• Hybrid Schedule: Up to 3 days in office

Core Areas of Responsibility

Team Oversight and Leadership:

• Manage up to 16 licensed clinicians, consisting of one hybrid and one remote team: team meetings, 1:1 meetings
• Oversee client care within your clinical team: evaluating clinician performance, clinical consultation, crisis management, ensuring clinic-wide goals
• Implement and support company roll-outs of clinical processes and procedures while working collaboratively with cross-functional stakeholders across the company
• Monitor adherence to legal/ethical guidelines, internal policies, and quality standards
• Build a clinical culture that engages and retains high-quality, high-performing clinicians

Clinical:

• Manage a panel of ongoing clients. Every clinical leader at Two Chairs spends a portion of their week seeing clients. This ensures that we are deeply connected to the client and Clinician experience
• Maintain a regular caseload of at least 3 clients (~5 Clinical Hours per week)
• Assist with in-person matching as needed
• Thoughtfully integrate technology into your practice and provide data-driven care
• Actively engage in our community and professional growth through case consultation
• Collaborate with other healthcare providers as needed

Additional Duties and Responsibilities:

• Oversee the physical clinic space, maintain a safe and orderly workspace, and order clinic supplies as needed
• Monthly meetings with clinical operations to review any maintenance needs and ensure smooth operations of the clinic
• Monthly compliance review of clinic
• Recommends and leads changes to Clinical Team policies through participation in cross-functional projects

Qualifications:

• Able to work in a hybrid role at our San Francisco clinic (up to 3 days per week)
• At least two years with an active license in clinical psychology (PhD or PsyD from an accredited university) or LMFT/LCSW/LPCC/LMHC for California
• 2 or more years of experience managing a team of licensed clinicians
• Experience managing a team remotely
• Experience in management and leadership, including strong interpersonal communication and conflict management skills
• Exceptional clinical skills: expertise in managing clinical crises, providing substantive case consultation, navigating ethics issues, and providing great client experiences
• Excellent critical thinking and problem-solving skills
• Experience and interest in incorporating clinical diagnostic and assessment instruments (e.g., PHQ-9) to monitor client progress and treatment outcomes
• Excellent technology skills: online calendar management and software (e.g., Google Drive sheets, docs, slides)
  
  

Compensation & Benefits:

Zone 1 / San Francisco Bay Area and New York City | $123,420 - 166,980

• New hires can reasonably expect an offer between $123,420 - $145,200

Additional perks and benefits:

• Paid time off, including nine paid holidays and an additional Winter Office Closure from Christmas Day (Observed) through New Year's Day
• Comprehensive medical, dental, and vision coverage
• 401(k) Retirement savings options
• One-time $200 Work from Home reimbursement
• Annual $1,000 Productivity & Wellness Stipend to support your personal and professional goals
• Annual $500 subsidized company contribution to your healthcare FSA or HSA
• Paid parental leave

Outreach Notice to Applicants

We are thrilled that you’re interested in joining our team! To ensure a consistent and equitable hiring process for all candidates, we kindly ask that you refrain from reaching out to current employees regarding the role, your application, or the interview process. Our talent acquisition team is committed to carefully reviewing all applications and will reach out directly if they decide to move forward.

All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.