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Manager of Clinical Care - Seattle/Hybrid

Two Chairs

Two Chairs

Seattle, WA, USA
Posted on Tuesday, April 23, 2024

At Two Chairs, we’re building a world where everyone has access to exceptional mental health care. We’ve brought together a remarkable team at the intersection of clinical care, design, and technology to change the way people find therapists who can help them. We’re united by our personal experiences with the mental health care system and a desire to build a better one for everyone. With that, we're excited and honored to have been recognized as a 2024 Great Place to Work and one of the 2023 Bay Area Best Places to Work.

Diversity, equity, and inclusion are the principles guiding how we build our business and teams. We encourage interested candidates from diverse backgrounds to apply even if they don't think they meet every expectation of the role.

About Us

We strive to create a world where everyone has access to exceptional mental healthcare and to create a workplace where everyone has the opportunity to impact that mission. We are passionate about mental health and excited to be a part of a team that is bringing personalized, data-driven therapy to California, Washington, and eventually nationwide.

About the role

We are seeking a Clinical Manager who is moved by the company’s vision and mission and can adapt quickly to a rapidly evolving company. You will play an integral role in building the company by leading a clinical team and will report directly to a Senior Manager or Director of Clinical Care. We see our Clinical Managers as “champions” of our mission to provide exceptional care to our clients, continuously improve professional practice, and build a diverse and collaborative clinical community.

About You:

  • Committed to delivering exceptional quality work

  • Passionate about mental health

  • Low ego and outcome-oriented

  • Deeply empathetic

  • Pragmatic

  • Passionate about in-person work culture

Where you’ll make an impact:

Administrative:

  • Oversee client care within your clinical team and manage staff (e.g., evaluating clinician performance, clinical consultation, crisis management, ensuring clinic-wide goals)

  • Implement and support company roll-outs of clinical processes and procedures while working collaboratively with cross-functional stakeholders across the company

  • Monitor adherence to legal/ethical guidelines, internal policies, and quality standards

  • Build a clinical culture that engages and retains high quality, high performing clinicians

  • Represent Two Chairs through community outreach

  • Work in-person at least 3 days per week from our clinic, and 2 days per week from home


Clinical:

  • Manage a panel of ongoing clients

  • Conduct clinical consults to assist in matching with appropriate service and therapist

  • Thoughtfully integrate technology into your practice and provide data-driven care

  • Actively engage in our community and professional growth through case consultation

  • Collaborate with other healthcare providers as needed

You’ll be successful if you have:

  • An active license in clinical psychology (PhD or PsyD from an accredited university) or LMFT/LICSW/LMHC for Washington that you have held for 2 or more years

  • Experience managing a team of licensed clinicians

  • Experience managing a team in-person and/or remotely

  • Strong interpersonal communication and conflict management skills

  • Exceptional clinical skills: expertise in managing clinical crises, providing substantive case consultation, navigating ethics issues, and providing great client experiences

  • Strong critical thinking and problem-solving skills

  • Experience and interest in incorporating clinical diagnostic and assessment instruments (e.g., PHQ-9) to monitor client progress and treatment outcomes

  • Excellent technology skills: online calendar management and software (e.g., Google Drive sheets, docs, slides)

More about our benefits

Whether you work in our HQ office, at a clinic or remotely, Two Chairs is highly collaborative, and yes, fun! To support you at work we offer some fantastic perks and benefits that reflect our mission of self-care and support, including:

  • Ample paid time off to relax and recharge including a Winter Office Closing: Christmas Day through New Years Day

  • Comprehensive medical, dental and vision insurance coverage

  • Annual professional development stipend to support your learning & growth (plus monthly time for training too!)

  • Annual subsidized company contributions to your healthcare FSA

  • Wellness stipend to encourage and support a well-rounded healthy lifestyle

  • Full malpractice insurance coverage and licensure fee reimbursement

  • Paid parental leave and lots more

Please stay alert to protect yourself from sophisticated job scams during the recruiting process.

Only emails that come from twochairscareers.com or twochairs.com are legitimate recruiting messages. Our People Team will not send emails from other domains, or message you using WhatsApp or text messaging in the initial stages. We conduct all interviews by phone or Google Video, and we will never ask you for money or to download software.

More tips from the FTC to avoid job scams: https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html