We’ve brought together an exceptional team at the intersection of clinical care, technology, and design to revolutionize how people connect with and receive care. We’re united by our collective personal experiences with the mental health care system and a desire to build a better one for everyone. With that, we're excited and honored to have been recognized as one of the 2023 Bay Area Best Places to Work

Diversity, equity, inclusion, and belonging at Two Chairs

Two Chairs is committed to building a culture of inclusivity, belonging, and safety. We center these efforts around open dialogue, employee support, education and advocacy, and culturally-responsive care.

Diversity, equity, and inclusion are more than just words to us; they're the principles guiding how we build our business and teams. We encourage interested candidates from diverse backgrounds to apply even if they don't think they meet every criterion of the role. Achieving our mission of building a world where everyone has access to exceptional mental health care starts with creating a workplace that represents people from all identities, backgrounds, experiences, abilities, and perspectives.

About Us

Two Chairs is building a world where everyone has access to exceptional mental health care.

We’re building a system that’s far easier to navigate and creating experiences for therapists and clients that are centered in relationships, backed by research, and powered by thoughtful technology.

We’ve brought together an exceptional team at the intersection of clinical care, technology, and design to revolutionize how people connect with and receive care. We’re united by our collective personal experiences with the mental health care system and a desire to build a better one for everyone.

About the role

As the Head of Design you will lead and grow the design team and its practice as we scale. You’ll be tackling meaningful problems and shipping intuitive and impactful designs for our clinicians, clients, and partners. Surrounded by smart, ambitious and caring teammates that want to build great experiences together, you’ll have the opportunity to partner across all disciplines. From planning, project kickoff, to release, you’ll take part in the direction in what we build and how we build them.

In this role, you’ll collaborate closely with Product, Design, Engineering, and our Clinical partners to research, ideate, and produce thoughtful and effective user experiences. With people and feedback at the center of our team culture, you’ll join and run workshops to foster creativity and drive progress.

Where you'll make an impact

• Craft visionary product concepts that fundamentally transform the mental health space by combining the best of design, clinical innovation, and technology
• Improve clients’ experience throughout their care journey: seeking out therapist, receiving therapy and understanding progress
• Reimagine how technology and great design can impact the way clinicians provide care
• Help to grow and scale the design practice at a fast-growing healthcare startup

Required qualifications

• Equipped with full-stack product design skills and mastery in several focus areas
• Experience leading, mentoring and strategically managing design teams through company growth stage
• Experience in shipping cross-device designs that show systematic design thinking
• Background in driving organizational design, career development, operations and culture both within UX organizations and in partnership with technical teams
• Experience collaborating with Product Managers, Engineers, Designers, and other cross-functional partners throughout the design process
• Strong visual design point of view with attention to detail
• Experience in methods, processes and best practices in user-centered design and research

Preferred qualifications

• Extensive (10+ years) professional experience designing intuitive and scalable products for web and/or mobile
• Bachelor's degree in Design, Human Computer Interaction, or equivalent practical experience
• Experience in practicing user research methods to ensure the experiences we ship are valuable and meaningful to the end-users
• Experience in building and contributing to a design system

You'll be successful if you are

• Committed to delivering exceptional quality work - obsessed with high quality user experiences
• Excited to lead and scale a maturing team
• Passionate about mental health and understanding complex problems - interested in disrupting and elevating the benchmark
• Deeply empathetic and user-centric; experienced in processing quantitative and qualitative research data into actionable insights
• Pragmatic in design approach - able to balance vision and execution
• Have strong verbal and written communication skills
• Low ego and outcome-oriented - get things done, but stay human and have fun

Compensation & Benefits

The base compensation for this role is targeted between $223,000 and $250,000. Final offer amounts are based on several factors and may differ from the listed range.

Whether you work in our HQ office or remotely, Two Chairs is highly collaborative, and yes, fun! To support you at work we offer some fantastic perks and benefits that reflect our mission of self-care and support, including:

• Competitive salary and equity in a high growth health-tech company
• Ample paid time off to relax and recharge including a Winter Office Closing: Christmas Day through New Years Day
• Comprehensive medical, dental and vision coverage
• Annual $500 professional development stipend to support your learning & growth
• Annual $500 subsidized company contribution to your healthcare FSA
• Annual $500 Wellness stipend to encourage and support a well-rounded healthy lifestyle
• Paid parental leave and lots more