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Leave of Absence Specialist



Seattle, WA, USA
Posted on Saturday, June 1, 2024

Job Description

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.

Position Summary:

The Leave of Absence Specialist will join the Total Rewards Team at Trupanion, which is a branch of People Operations overseeing benefits, compensation, equity, leave, and HRIS. This position will report to the Total Rewards Manager and help us achieve our philosophy of providing a comprehensive and choice-based benefits package that will support and enhance the physical, financial, and emotional wellbeing of our diverse team members and their family. The role will primarily focus on day to day administration of our US and Canadian leave, the Leave of Absence Specialist may assist with other Ad Hoc Benefits projects as well.

This position is open to candidates in the Seattle area. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.

What you will do:

  • Functions as the single point of contact for coordinating and communicating the organization's leave of absence policy to relevant team members, leaders, and payroll partners
  • Develop and implement strategies to better manage leaves of absence and leave monitoring
  • Develop and conduct training sessions about leave of absence practices for people leaders
  • Build process documentation for key benefit activities and continuously review to ensure it remains up to date
  • Replies to inquiries regarding leave of absence accurately and timely
  • Aids team members and supervisors in completing required leave of absence paperwork and assists with escalations with Reliance Matrix when needed
  • Identifies areas of improvement in organizational leave of absence policy and prepares recommendations to human resources management teams.
  • Works with team members and supervisors to understand return to work policy and procedures
  • Tracks past, current and future leave of absences in appropriate system or software
  • Ensures that leave of absences are compliant with industry standards and relevant laws.
  • Calculates and submits all PFML payments to payroll on a bi-monthly basis
  • Assists with ad hoc team-wide benefits initiatives

Experience you have:

  • Bachelor’s degree in Business Administrations, Human Resource Management or applicable field is required or the equivalent combination of education and experience.
  • 1 - 3 years of progressive experience in People Operations, preferably with an emphasis on leave of absence administration.

What you’ll bring:

  • Experience administering benefits programs in both the U.S. and Canada.
  • Experience working with the Workday platform.
  • Experience working with Reliance Matrix or other 3rd party benefits administrators.
  • An interest in putting people first, so that Trupanion can continue to be seen as an excellent place to work.
  • A willingness and ability to improve processes.
  • Proven expertise in building relationships with internal stakeholders


  • The hourly pay range for this position is $31.25 -$36.06 on a full-time schedule.
  • Along with base salary, Trupanion employees may be eligible for monthly bonuses.
  • We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.

Additional Information

Benefits and Perks:

  • Full medical, dental, and vision benefits at no cost to the employee
  • Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
  • Five-week sabbatical after five years of employment
  • Open, casual, pet-friendly, and fun office environment
  • Free medical health insurance for your pet (1 dog or cat)
  • Paid time off to volunteer at nonprofit organizations
  • Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.

For more information about Trupanion, visit https://trupanion.com/about

Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ

Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.

We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.