Operations & Marketing Associate
Pacagen
Marketing & Communications, Operations
New York, NY, USA
***Please directly email your resume and 3 sentences why you’re excited about our company to evanmzhao@gmail.com***
Operations & Marketing Associate Position
Pacagen (pacagen.com) is a house of brands focused on disrupting consumer industries
through biotechnology-backed products built by our in-house research lab. We are actively
incubating new technologies in the immune, inflammation, and consumer health spaces. Our
first brand helps with allergies to pets and dust that >70K customers use in our second year
on the market. Our second brand is launching in the summer of 2026.
We are a venture-funded startup and founded by experienced entrepreneurs who have built
and sold nine-figure businesses before. We are backed by some of the best venture firms in
the world (Maveron, Khosla Ventures, Mars) and are building a world-class team together to
transform the consumer health industry as we know it.
We are seeking a proactive, passionate and detail-oriented individual to join our team and
ensure the foundational systems of the Company run with surgical precision. You will work
directly with our co-founders, who built one of the fastest-growing science-backed beauty
brands of all time, and provide high-level administrative support to our leadership team. You
will also assist with performance marketing efforts, designing captivating campaigns and
shaping our customer experience firsthand. Discretion, sound judgement, and the ability to
handle confidential information are essential.
The best candidate for this role has a proven track record for clear communication, proactive
problem solving, and a deep sense of ownership over all their endeavors. Our team is highly
collaborative, so a successful team member will lead with curiosity, humility, and a desire to
learn. This role is for someone who actively enjoys working in a fast-paced environment and
is keen to take on larger responsibilities as the Company grows rapidly.
Responsibilities:
● Leverage technology and available tools to streamline and improve administrative
processes
● Plan and coordinate events as needed, acting as the primary point of contact for
logistics, guests, venues, etc.
● Lead tax efforts in state filings, annual audits, and ensure the Company remains in
good standing with regulatory authorities
● Oversee expenses and budgeting across the Company, finding areas to cut
unnecessary expenses
● Develop and execute marketing strategies across organic and paid channels (i.e.
Meta, Google, Email Marketing) to raise brand awareness and enable rapid scaling
● Help shape brand positioning, messaging, and future product launch plans
● High-level personal task management to ensure the leadership team’s mental
overhead is minimized
Requirements:
● BS or BA in any field, with a proven track-record of high academic performance
● Fast learner with a can-do attitude and high efficiency (no prior marketing or product
experience required, but you must be motivated to learn quickly)
● Strong attention to detail with proven track record of high quality work
● Excellent written and verbal communication skills
● Strong project management skills, with an ability to adhere to deadlines
● Ability to prioritize efficiently, manage multiple demands, and meet tight deadlines
● Desire to continuously learn and improve self professionally
● Doesn’t take “good enough” as an answer
● Passion for wellness, consumer health, or science-backed products
Why work with us?
We’re building a new kind of consumer biotech company, combining cutting-edge science
with best-in-class branding and storytelling. Our goal is not just to create effective products,
but to build brands people genuinely trust and love.
You’ll be working alongside a small, high-performing team with experience building and
scaling successful companies. This is a place where strong thinkers and builders can have
an outsized impact, grow quickly, and take on meaningful ownership.
Why NOT work with us?
Two reasons:
1. You’ll notice that the phrase “fast-paced” is in this job description multiple times.
Building an amazing, profitable company in a few years is not easy and we aren’t
here to pretend like it is (believe us, we’ve done this before). Startups can be
stressful and are not made for everyone, but on the flip-side extremely rewarding.
The best performers get a career boost more drastic than anything they could
imagine, but not everyone is fit for the job.
2. We sincerely believe in our mission to improve our customer’s quality of life and
deliver high-efficacy, cutting-edge products. Our team includes world-class scientists,
experienced product developers, and avid product-lovers, all laser focused on
delivering the best products on the market. If this doesn’t light you up, this role may
not be the right fit.
Location: New York, New York (In Person)
Starting Date: July 2026