Maveron Portfolio Companies You'll Love To Work For...

Director, Global People Partner



People & HR
Brisbane, QLD, Australia · Australia · Australia · Brisbane, Australia · Adelaide SA, Australia · Remote
Posted on Tuesday, July 2, 2024

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries.

Today, we’ve digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we’re just getting started!

With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity:

We, at Flywire, are seeking an experienced Director, Global People Partner to support our next chapter of growth! This role will be both strategic and hands-on, improving organizational effectiveness and design, leading change management, providing leadership coaching, and driving excellence throughout our organization. Specifically, you will partner with our Product, Global Payments and Education Business business teams and leaders and Flymates throughout the planning and execution of FlyMate (employee) programs, tying them back to business strategy and planning. You will also be a key member of the Global People Partner leadership which entails the development of key people processes and programs in collaboration with the People Team, which includes employee relations, internal communications, culture, organizational change, operations, and compensation. A successful candidate will connect with FlyMates at all levels, possess excellent communication skills, a strong business acumen, and be excited to collaborate with FlyMates across the World!

  • Function as a business partner with leadership teams to develop and execute critical business and organizational strategies.
  • Build relationships with business leaders to offer thought leadership on organizational and people-related strategy and execution
  • Provide strategic partnership and mentorship to employees and people managers at all levels to positively impact the development, motivation, and retention of talent.
  • Ensure policies, practices, and programs are administered in an equitable and consistent manner across geographies
  • Development and delivery of an effective communication strategy to improve the intent and execution of business results
  • Lead the development and execution of talent management processes such as quarterly and annual performance and talent reviews, succession planning, and engagement exercises in partnership with business leadership and the broader People team.
  • Review and analyze business metrics including data on retention and FlyMate experience in order to recommend systemic improvements
  • Provide compensation support including salary planning, approval of salary actions, promotions, and job re-leveling
  • Work with business groups to assess, create, and implement, innovative solutions for a variety of employee engagement initiatives within the client group.
  • Establishes, builds and maintains positive relationships with key People Team partners to ensure elements of HR are successfully coordinated to meet business needs; includes relationship management, leadership, HR roles & responsibilities, and service delivery commitments


Here’s What We’re Looking For:

  • Minimum of 8 years in a leadership position in Human Resources and/or Business Partner Function.
  • Ability to utilize HR metrics and analytics to partner with business leaders.
  • Strong experience in performance management and people strategy.
  • Prior experience with benefits, compensation structures, and visa documentation
  • Demonstrated success in both corporate and high-growth organizations.
  • Demonstrated ability to show excellent judgment, training/coaching, and creative problem-solving.
  • Well-developed managerial style, with a strong emphasis on team-building and teamwork.
  • Strong communication and cross-functional collaboration skills.
  • Solid understanding of HR practices, policies, and U.S. employment law.
  • Demonstrated achievements in coaching, influencing, and problem solving
  • Bachelor’s degree in an HR-related field and/or HR certification preferred.

Technologies We Use:

  • Google Suite
  • Slack
  • BambooHR
  • Culture Amp

Additional Information

What We Offer:

  • Competitive compensation, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
  • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
  • Dynamic & Global Team (we have been collaborating virtually for years!)
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
  • Be a meaningful part in our success - every FlyMate makes an impact
  • Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
  • Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect 4-5 rounds of interviews with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a homework assignment (don’t worry - this is the fun part!) your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.