Job Description
We’re growing our Compliance Operations team at Chariot to help keep charitable dollars moving safely as Chariot scales. Because Chariot runs as a program with a partner bank, compliance isn’t a back-office function here. Rather, it’s core to how we build and grow.
You’ll own day-to-day compliance casework across onboarding, transaction monitoring, sanctions and fraud. You’ll dig into the escalated and complex cases and find the trends behind them. You’ll also design and scale the systems and tooling that keep our compliance program ahead of our growth. And you’ll be the go-to partner for our bank and auditors, and for the nonprofits, fundraising platforms and grantmakers we work with.
Responsibilities
Review and clear escalated compliance onboarding cases and transaction monitoring cases, clearing out every case to get to "inbox zero" each day.Casework
Improve efficiency of onboarding and transaction monitoring workflows so nonprofits and payers are verified faster without compromising accuracy. Build systems and processes to handle 1,000+ cases per day.Review KYC/KYB onboarding for nonprofits and payers, including high- and medium-risk applicants and control person checksRun nonprofit verification reviews, including church verifications and other unlisted tax exempt organizationsReview and decide OFAC sanctions, PEP and adverse media alertsWork transaction monitoring and check-fraud alerts, and escalate suspicious activityComplete periodic due diligence (PDD) on all customers and enhanced due diligence (EDD) on higher-risk customersDocument each decision clearly in the case recordWork with the team to meet our case SLAsAssisting with customer support for compliance onboardingsProgram and reporting
Prepare compliance reporting for our partner bankSupport the annual independent BSA/AML/NACHA auditsTune transaction monitoring and fraud rules on live data and propose changesKeep policies and SOPs current as the product changesRun compliance trainings and phishing tests for the teamSystems and partners
Be the day-to-day compliance contact for nonprofits, fundraising platforms, grantmakers and vendors, and support partner go-livesImprove workflows in our operations dashboard and vendor tools, including shipping changes yourself, so we can handle 1,000+ cases a day without losing accuracyUse AI and documentation to speed up compliance customer supportIn-person position at Chariot’s NYC office.About You
Quick on the Uptake – you move fast on cases, nonprofit support, and compliance tasks without letting quality slip.Detail Obsessed - you notice discrepancies others would miss, ensuring clean documentation every time.Systems Thinker and Builder - you think strategically about how to build systems that scale and are constantly looking for ways to improve efficiency.Great Communicator - clear and precise written and verbal communication with stakeholders.Basic Qualifications
Experience working in financial (KYC/KYB, BSA/AML transaction monitoring) compliance preferred.3+ years in KYC/KYB, AML, CIP/CDD, sanctions screening, transaction monitoring or fraud operations at a fintech, bank or sponsor-bank program.Preferred Skills and Experience
Working knowledge of CIP, CDD/EDD, OFAC and BSA/AML requirementsExperience in a sponsor-bank or BaaS programComfortable working a high-volume queue without letting quality slipSQL or basic coding, or experience building internal toolsCAMS certificationFamiliarity with nonprofits, 501(c)(3) verification or donor-advised fundsPay Transparency
Range: $80,000 - $120,000 + Equity Upside.
How To Apply If you're interested in the role, please submit your application here: ‣. If Chariot doesn’t seem right for you, but you know a good candidate, please send them over to our careers page.
