Partner Success

Chariot
Chariot

Operations

New York, NY, USA

USD 130k-200k / year + Equity

Posted on Mar 10, 2026

Job Description

As the first dedicated Partnership team member focused on post-sale partners you will:

  • Own the full post-sale partner relationship, from the 90-day check-in through renewals, expansion, and advocacy
  • Drive retention, partner health, and revenue growth across Chariot’s partner base
  • Own DAFpay adoption marketing — get the button on every form, run campaigns with partners, and grow donation volume you can measure
  • Champion new features with partners and own the simple rollouts, pulling in our Implementations team for the technical lifts
  • Turn our happiest partners into case studies, references, and champions
  • Build the playbooks — check-ins, renewals, escalations — that let partner success scale
  • Act as the connective tissue between our partners and the Chariot team
  • About You

  • Load-bearing. You take ownership and outcomes are worse if you’re not there
  • High agency and urgency. You want everything to move faster and see problems as your problem
  • Strong strategic instincts paired with execution
  • Comfortable owning hard partner conversations and senior stakeholder relationships
  • Clear, structured communicator who speaks clearly externally and internally across Product, Engineering, Sales, and Marketing
  • A marketing and communications mindset. You have a point of view on campaigns, placement, and actions partners should take to make them successful with products they buy. Partners trust your advice quickly
  • Experience in customer success, account management, or strategic accounts at a B2B SaaS company is a strong plus
  • Pay Transparency

    Range: $130K - $200K + Equity Upside.

    How To Apply Please submit your application here: ‣. If Chariot doesn’t seem right for you, but you know a good candidate, please send them over to our careers page.