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Enterprise Business Analyst - RPA



Multiple locations
Posted on Tuesday, October 3, 2023

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Job Summary

The Business Analyst will be responsible for supporting day-to-day operations of Intelligent Automation efforts by capturing application requirements for bot automations. The Business Analyst is responsible for reviewing, analyzing, and evaluating the needs of business partners and translating those needs into business requirements through elicitation, documentation, and feasibility analysis. The resulting business requirements documentation is used as a basis for functional and technical requirements. Solutions often include a systems development component, but may also consist of process improvement or organizational change. This role is a key facilitator within the organization, active as a bridge between the business sponsor, stakeholders, and information technology. The Business Analyst is typically assigned to multiple small to moderate complexity projects.

Job Description

Essential Job Functions

Requirements Elicitation –Discovers the business requirements through communication with business partners and technology stakeholders. Facilitates elicitation sessions and conducts individual interviews to ensure comprehensive capture of business requirements. Documents and maintains detailed business requirements. As assigned, facilitates joint application design (JAD) sessions, analyzes current and future processes, creates process maps, conducts gap analysis, writes business rules, identifies non-functional requirements, creates mock-ups, writes user stories and maps, and develops journey maps. Partners with business, consultants, vendors and/or internal technology teams to define short and long-term solution needs, including success metrics, objectives, cost and development estimates and build or buy decisions.

Requirements Planning and Management – Plans and closely manages requirements for project in accordance with Bread Financial standards. Supports development and testing processes by answering any questions related to requirements and maintains requirements traceability documentation. Participates in user acceptance testing (UAT), as required. Identifies key roles and stakeholders and determines strategy for division of requirements work. Informs project team, vendors, sponsors, and other stakeholders of the content, meaning, and status of requirements. Understands and adheres to the established documentation quality standards while following the BA lifecycle processes and templates/tools.

Communication and Relationship Management The Enterprise Business Analyst must interact diplomatically with all levels of the organization, external partners and clients to both elicit requirements and provide requirements status. Fosters and coordinates communication across projects. Collaborates with Systems Analyst to ensure smooth transition from business to functional requirements. Works with technology partners to ensure functional requirements and solution/technical designs are captured in the traceability matrix and meet the business needs. Ensures projects meet the needs of the end users and that quality and resource commitments are met as the final project is delivered.

Process Improvement- Participates process improvement projects and re-engineering efforts by documenting and analyzing business processes and working with business teams to identify gaps. Uses available information to solve business problems considering changes to people, process, and technology.

Reports to: Manager, Enterprise Business Analysis or Sr. Manager, Enterprise Business Analysis

Working Conditions/ Physical Requirements: Normal

This position is hybrid with an onsite schedule of 3-4 days per month. In-office requirements are subject to change based on business needs. This position is currently available to candidates that reside within 60 miles of Columbus, OH; Chadds Ford, PA; Plano, TX; Wilmington, DE; New York, NY; or Chicago, IL.

Direct Reports: No

Minimum Qualifications:

Three or more years’ experience as a Business Analyst, Business Systems Analyst or Project Manager . Experience in the retail financial services or the information technology fields having waterfall and agile methodology background.

Preferred Experience:

Bachelor’s Degree in Business Analysis, Business, Project Management or other related field

Four or more years as a Business Analysis or Product Analysis in financial services, credit card or other highly regulated industry.


This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.

Typical Starting Range:

$68,500.00 - $124,100.00

Full Salary Range for position:

California: $78,800.00 - $155,200.00

Colorado: $68,500.00 - $130,400.00

New York: $75,300.00 - $155,200.00

Washington: $71,900.00 - $142,800.00

The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.

Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial’s 401(k) plan.

All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates receive 80 hours of Paid Sick and Safety Time per calendar year at the beginning of each year and is prorated in the associate’s first year of employment.

Hired associates will be able to elect to purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance.

Click here for more Benefits information.

About Bread Financial

At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be a part of our award-winning culture. We’ve been consistently recognized as a best place to work in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.

Bread Financial is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive product suite, including private label and co-brand credit cards, installment lending, and buy now, pay later (BNPL). Bread Financial also offers direct-to-consumer solutions that give customers more access, choice and freedom through its branded Bread Cashback American Express® Credit Card and Bread Savings products.

Headquartered in Columbus, Ohio, Bread Financial is powered by its 7,500+ global associates and is committed to sustainable business practices.

  • Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
  • The Company is an Equal Opportunity Employer.
  • Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
  • The Company participates in E-Verify.
  • The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.

Job Family:

Enterprise Project Mgmt Office

Job Type: