Position is remote, 100% tele-health.

Who we are:

Bend Health is revolutionizing the treatment of mental health conditions for kids and teens. Our innovative technology achieves better outcomes and leads to happier, healthier lives while ensuring stigma, costs, and logistics are no longer barriers. Come and be part of a fun, collaborative, supportive, motivated, and data-driven team that’s creating the first scalable and integrated model in mental healthcare for kids and teens. Help us shape the future of pediatric mental health and bend the healthcare system to work better for everyone.

Today’s world can be intense and stressful, and it’s taking an unprecedented toll on kids, teens, and families. Bend Health Coaching Services are designed specifically to extend more helpful resources to more families who need help managing the ups and downs of everyday life. As the research shows, mental health coaching is an effective way to manage emotions, challenge negative thinking, and reduce stress and anxiety.

We are looking for a part-time, Intake Specialist passionate about whole-person, whole-family mental health care to join our clinical team. This position reports to a Behavioral Care Manager Lead.

Responsibilities:

• Provide initial evaluations for new members and families, gathering pertinent information, screening for risk, and triaging members into appropriate services all while creating a warm and inviting environment.
• Provide accurate and timely documentation in the EHR and other communication systems.
• Consult with clinical lead to facilitate referrals for clinically indicated services outside of the organization.
• Assign care team members post initial evaluation and inform the care team of new assignments.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree in social work or psychology-related field (unlicensed) or certified coach with experience in mental health.
• Tech-savvy and comfortable practicing telehealth via video
• Organized and excited by a dynamic environment
• Warm and engaging clinical style
• Passionate about helping kids and teens achieve goals

Core Competencies:

• Empathy and Active Listening: Ability to create a warm, welcoming environment while addressing sensitive topics with care and compassion.
• Critical Thinking: Strong decision-making and problem-solving skills to assess member needs and determine appropriate interventions or services.
• Collaboration: Skilled at working closely with clinical leads, care teams, and external service providers to ensure seamless care delivery.
• Communication: Exceptional verbal and written communication skills to document evaluations and provide clear updates to team members.
• Organization and Time Management: Able to manage multiple priorities effectively in a fast-paced, dynamic environment
• Cultural Competence: A Commitment to delivering equitable, inclusive care that respects diverse backgrounds, identities, and experiences.
• Adaptability: Comfortable navigating changes and uncertainties while maintaining focus on member outcomes.

The salary range for United States residents is $20 per intake (45 minutes). Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Bend Health offers a comprehensive benefits package, incentive and recognition programs, equity, and 401k contribution (all benefits are subject to eligibility requirements). Come join us to expand access to quality mental health care for kids, teens, and families!

We want to inform you regarding fraudulent postings and communications from individuals posing as Bend Health employees to job seekers. Please look at our current openings to ensure they match with third-party job hosting sites. If you are applying for a position with us, we will always take the following steps:

• We will only email you from the @bendhealth.com domain
• Our screenings and interviews will be via phone or Zoom/Google Meets Video - Never chat or instant message
• We will not send you a check until you are actively employed
• We will never ask you for personal payment or require you to purchase equipment

We are here to help if you have any questions or concerns about a job posting. Please reach out directly to hiring@bendhealth.com for inquiries. Thank you again for your interest and we look forward to connecting with you!

At Bend Health, we believe that our diverse perspectives are our biggest strengths - and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.