District Leader - EAST | Retail Team | Reports to Regional Manager

Who is Allbirds?

At Allbirds, we believe in using business as a force for good. We’re a global footwear and apparel brand with roots in New Zealand and our headquarters in San Francisco. Since 2016, we’ve been on a mission to prove that comfort, design, and sustainability aren’t mutually exclusive. Our commitment to creating better things in a better way is fueled by a belief that the fashion industry needs to focus less on flash and more on thoughtfulness. And as a certified B Corp, we’re dedicated to making the most sustainable products we can using premium natural materials - designed for life’s everyday adventures.

Where We Need Help

The District Leader will be responsible for 7-10 stores in a market area to maximize the financial output of their assigned district through the optimization of talent, while ensuring the highest levels of operational execution resulting in a rewarding customer experience. This position will develop a high functioning store management team to ensure organizational capacity that meets or exceeds current and future business goals. This position will maintain team relationships with peers across the fleet, as well as other Corporate business partners, and will create a sales culture to drive profitability through analysis of business, trends, and the impact on customers, associates and store operations. The ideal candidate is based in the Eastern Time Zone.

Essential Duties and Responsibilities:

• Analyze business trends and create plans to increase sales, while controlling expenses to help drive overall profitability within your district
• Collaborate with business partners for solutions
• Acquire high quality talent
• Manage performance, develop talent, and plan for succession, securing retention of high performers and top talent across the organization, especially focusing on managing effectively staff turnover
• Ensure consistent application of performance management practices including but not limited to: annual performance appraisals, progressive counseling activities & development plans
• Champion organizational initiatives and align team with vision and purpose
• Validate execution of standard operating procedures
• Is a subject matter expert in all operational processes and procedures
• Implement brand initiatives to achieve world-class service across stores
• Promote a clear understanding of the expectations for the customer experience
• Foster a culture of exceptional selling and service where associates are empowered to create positive, lasting impressions that make our stores a destination
• Maintain neat, clean, and organized stores
• Ensure teams reflect the diversity of their communities
• Ensure all escalated customer service issues are resolved in a timely and positive manner

More practical skills needed:

• BA/BS preferred but not required
• 8+ years of management experience in a highly complex, multi-unit retail business environment
• Expert in Microsoft Office and Google Drive, advanced Excel skills a plus
• Knowledge of Adobe Creative Suite a plus
• Excellent written & verbal communication skills and the ability to influence business partners at all levels
• Strong problem-solving skills; ability to resolve technical, operational and organizational problems and drive decisions that impact finances, efficiency and effectiveness of the stores
• Understands Point of Sales (POS) system, and various software packages
• Proven ability to meet current and future business goals through continuous identification and development of store management talent
• Skilled at building and leveraging relationships with peers, corporate partners and the business community to positively impact business decisions
• Proven ability to adapt quickly to ambiguity and allocate time to execute multiple tasks & changing priorities
• Passion for our mission of sustainability - Doing better things in a better way.

Work Environment

Work takes place in a retail store setting. Availability to work a flexible schedule to meet the needs of the business; will require weekends, evenings and holidays. Regular travel by car, plane, train is required to stores within your district, and may require overnight travel to support the needs of the business. It requires the ability to sit and work at a computer for extended periods of time and communicate effectively with a diverse audience in person, by phone and by computer. This position requires the ability to occasionally lift, push, and carry up to 20 lbs frequently and up to 30 lbs occasionally. Travel required by air or car up to 70% of the time.

What do we offer?

The pay range for this role is: $115,000 - $120,000, depending on location and experience.

Allbirds routinely evaluates pay rates, and the ranges are subject to change based on market rates and other considerations. We factor in a number of components when determining starting pay, including the job and level you are hired into, location, skillset, experience and peer compensation.

Benefits Overview:

When you join our flock at Allbirds, we offer competitive pay as well as bonus and equity for eligible roles, healthcare, retirement savings, and other great benefits for the whole being. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, please see the detailed list below.

• Health benefits include Medical, Dental, and Vision plans for employees and eligible dependents.
• Medical plan options include: PPO, HDHP (100% premium paid for employees, employees only pay premium for dependents), and HMO (in California)
• 100% Company paid OneMedical memberships available for members of certain medical plans.
• Company HSA contribution for enrolled HSA members.
• Financial benefits include: company equity for eligible roles, 401(k) with employer matching contribution (with immediate vesting and pre and post-tax options), Employee Stock Purchase Plan, company-paid life insurance for full time roles, short-term and long-term disability, pre-tax savings programs for eligible healthcare, childcare and commuter expenses for both full and part-time roles, medical travel expense reimbursement program for full and part-time roles.
• Unlimited PTO for full-time corporate roles, sick and vacation time for other roles, plus parental leave (with a new parent bonus for full-time employees), volunteering, medical & family care leave, bereavement, jury duty, and voting.
• Support benefits through Modern Health (free mental health benefit with coaching and therapy sessions), Employee Assistance Program and more.
• Other Perks include: the company discount (50%) on most Allbirds products, discount mall through LifeBalance, reimbursement on eligible wellness expenses (full-time employees) and cellphone and more for certain eligible roles.

Diversity

Allbirds has a culture of honesty, respect and trust, and we are committed to providing an environment where equal employment opportunities are available to all applicants and employees without regard to their membership in any protected classification such as sex, race, color, creed, national origin, ancestry, religion, age, marital status, pregnancy (including childbirth, lactation and related medical conditions) genetic information (including characteristics and testing), military and veteran, disability (mental or physical), sexual orientation, gender identity, gender expression, or any other status protected under applicable local, state, or federal law. Allbirds is committed to Equal Employment Opportunity (EEO) in all aspects of the employer-employee relationship including, but not limited to: recruitment, hiring, training, advancement and termination.

Allbirds believes in doing the right thing, and is committed to enhancing our diversity, and demonstrating that commitment to our employees, customers and community. The Company promotes diversity by developing policies, programs and procedures that foster a work environment in which differences are respected and employees are treated fairly.